Terms and Conditions

Welcome to TheIndiArt. By accessing or using our website at theindiart.in, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. Acceptance of Terms

By browsing or purchasing from TheIndiArt, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to comply with all applicable laws and regulations. If you do not agree with any part of these terms, please refrain from using our website.

2. Products and Descriptions

All products listed on TheIndiArt are handcrafted by skilled artisans across India. Since each item is individually made, slight variations in color, texture, size, and finish are natural and expected — they are a testament to authentic craftsmanship, not defects. We make every effort to display product images as accurately as possible, but actual colors may vary slightly due to screen settings.

3. Orders and Payments

When you place an order on TheIndiArt, you are making an offer to purchase the selected product(s). We reserve the right to accept or decline any order at our discretion. Payment must be completed successfully before your order is confirmed. We accept major payment methods including UPI, debit/credit cards, and net banking. All transactions are encrypted and secure.

4. Pricing

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. However, the price at the time of your order confirmation will be honored. Any promotional offers or discounts are subject to specific terms and expiry dates.

5. Shipping and Delivery

Orders are typically processed within 1–2 business days and delivered within 3–7 business days depending on your location. Delivery timelines may vary due to public holidays, natural calamities, or other unforeseen circumstances. Free shipping is available on orders above ₹999. For more details, please refer to our Shipping and Delivery Policy.

6. Returns and Refunds

We offer a 7-day return policy from the date of delivery for eligible products. Items must be returned in their original condition, unused, and in original packaging. Customized or personalized items are not eligible for return unless they are damaged or defective. For full details, please refer to our Returns & Refunds Policy.

7. Intellectual Property

All content on TheIndiArt — including but not limited to text, images, logos, graphics, product descriptions, and design — is the intellectual property of TheIndiArt or its content suppliers and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission from us.

8. User Accounts

When you create an account on TheIndiArt, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate our policies.

9. Limitation of Liability

TheIndiArt shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our total liability in any matter related to the products or services shall not exceed the amount paid by you for the respective order.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website or our products shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Changes to Terms

TheIndiArt reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the site after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to reach out to us at contact.theindiart@gmail.com or write to us at TheIndiArt, New Delhi, India. We are happy to assist you.