Privacy Policy

At TheIndiArt, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from theindiart.in. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, shipping address, and payment details when you create an account or place an order. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on the site. This helps us improve your experience and the performance of our platform.

2. How We Use Your Information

We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries and provide customer support, personalize your shopping experience, send promotional emails and offers (only if you have opted in), improve our website and product offerings, detect and prevent fraud or unauthorized activity, and comply with legal obligations.

3. Sharing of Information

TheIndiArt does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering orders — but only to the extent necessary to perform these functions. All third-party partners are required to maintain the confidentiality of your information. We may also disclose your information if required by law or to protect the rights and safety of TheIndiArt and its users.

4. Payment Security

All payment transactions on TheIndiArt are processed through secure, encrypted payment gateways. We do not store your full credit/debit card details on our servers. Our payment partners comply with PCI-DSS standards to ensure the highest level of security for your financial information. We strongly recommend that you never share your payment credentials with anyone.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and deliver relevant content. You can choose to disable cookies through your browser settings; however, doing so may affect certain features of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you wish to delete your account or request that we no longer use your information, please contact us at contact.theindiart@gmail.com. We will respond to your request within 7 business days.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by clicking the unsubscribe link in any email or by contacting us directly. If you believe your privacy rights have been violated, you have the right to lodge a complaint with the appropriate regulatory authority.

8. Children's Privacy

TheIndiArt is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. Parents or guardians who believe their child has submitted personal information to us are encouraged to contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience and do not signify our endorsement of those sites. We have no control over the content or privacy practices of third-party websites and are not responsible for their policies. We encourage you to review the privacy policy of any external site you visit.

10. Changes to This Policy

TheIndiArt reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at contact.theindiart@gmail.com or write to us at TheIndiArt, New Delhi, India. We are committed to addressing your concerns promptly and transparently.